Founding Operator programme open. 5 places at $99 per location, setup fee waived.
hello@westorably.comWestorably Self-storage management software
Your units, tenants and payments live on one screen. Customers rent online at any hour of the night. Rent charges itself on the first of the month. Made for the owner of one, two or three buildings, not for a corporate portfolio.
No contract. Live in about a week. Your data exports whenever you want it.
Most independent operators run a real business on tools that were never built for it. Three things go wrong, every month, in the same order.
Unit numbers on one tab, phone numbers on another, who paid written in a notebook by the till. One mistyped row and a unit sits empty for six weeks before anyone notices. Rent increases that were agreed in March quietly never happen.
Typical loss
2 to 5% of yearly revenue
Every rental needs you to pick up the phone, drive over, walk someone to a unit and write up a lease. Storage demand does not keep office hours. When you are at dinner on a Friday, the customer calls the facility down the road instead.
Typical loss
4 in 10 enquiries arrive after hours
Reminders, awkward phone calls, promises to pay on Friday, a second call on Monday. It is the least enjoyable work in the whole operation and the least valuable, and it comes back around every thirty days without fail.
Typical loss
6 to 12 hours a week
Sound familiar?
Send the spreadsheet, or a photo of the notebook. We build your unit map, load every tenant, rate and lease date, then check it with you on a call. You do not type anything.
You get a public rental page at westorably.com/your-facility. Customers see what is free, pick a unit, sign, pay and move in. At six in the morning or eleven at night, without calling you.
Every tenant is charged on their own due date. Reminders go out three days early, receipts go out instantly, and anyone whose card fails is on your screen the next morning with the number of days attached.
Enterprise storage suites ship four hundred features and a six week implementation. We built the eight that decide whether you get paid this month.
Your whole building as a grid. Green is paid, amber is due, red is late, grey is empty. You understand the facility in three seconds without reading a single number.
A rental page in your facility's name. Pick a unit, sign the lease, pay the first month. The move-in finishes without a phone call and without you driving over.
Recurring card charges on each tenant's own due date, with proration, late fees and instant receipts. You will not write another invoice.
Three days before, on the day, and after. Text messages if you want them. Polite, identical every time, and sent by software rather than by you at ten at night.
Contact details, ID scan, signed lease, full payment history and your own notes, searchable from one box. Nothing important lives in your phone any more.
Who is late, by how many days, and how much they owe, with a one click reminder and an escalation timeline you can actually follow to the end.
Monthly revenue, occupancy trend, move-ins and move-outs, arrears rate. Exports to CSV for your accountant, your lender or your own peace of mind.
The same screens in your pocket, with large text and buttons you can hit with a thumb. Approve a move-out from the truck. Check arrears from the sofa.
Sample data from a 96 unit facility. Tap any door to open its record. It behaves exactly like the real product.
Colours update in real time in the live product.
Move the three sliders to match your building. Every assumption behind the numbers is printed underneath, so you can argue with it.
Assumptions Baseline occupancy 85%. Occupancy gain from taking bookings around the clock, 3 percentage points. Rent recovered by automatic collection, 1.8% of the rent roll. Admin hours removed, 60%. Cost compared against $149 a month plus a $499 setup fee in year one. This is an estimate, not a promise.
Year one, single facility
| SpreadsheetPlus phone and notebook | WestorablyBuilt for 1 to 3 sites | Enterprise suiteBuilt for 100+ sites | |
|---|---|---|---|
| Time to go live | Already there | About a week | 6 to 12 weeks |
| Typical monthly cost | $0 | $149 per location | $400 to $1,200+ per location |
| Online booking and payment | No | ||
| Automatic recurring billing | No | ||
| Training needed | None | About 30 minutes | Multi-day, certified admin |
| Data migration | Not applicable | Done for you | Paid professional services |
| Minimum commitment | None | None, billed monthly | Annual contract, commonly |
| Who answers your call | Nobody | The people who built it | A ticket queue |
| Designed for a 1 to 3 site owner | Not designed at all | No |
Enterprise cost ranges are published market ranges and vary by vendor, contract and facility size.
Optional. If your facility still runs on padlocks, skip this page entirely. Most of our operators do at the start.
The moment the first payment clears, the system creates a PIN that works on their unit and nothing else.
They drive straight to the unit. No key handover, no meeting you at the gate, no office hours to work around.
Who opened which unit, and when. A searchable history you can hand to an insurer or attach to a police report.
Past your grace period, access switches off at midnight. When they pay, it switches back on in seconds, with nobody driving to the site.
Westorably does not sell, install or service lock hardware. Integrations run over each vendor's published API. Vendor names are trademarks of their respective owners.
Prices in US dollars, before local tax. Card processing is charged by Stripe, not by us.
For the first operators who help shape what gets built.
$99/location/mo
Ask for a placeOne building, 20 to 300 units, run by you or one manager.
$149/location/mo
Book a callSeveral buildings, regional managers, one set of books.
$129/location/mo
Talk to us| Text message remindersUnlimited reminders and receipts by SMS | $29 / mo |
|---|---|
| Smart lock controlPIN issuing, automatic overlock, access log | $15 / unit / mo |
| Priority supportUnder two hours, on a direct channel | $99 / mo |
| Card processingStandard Stripe rate, billed to you by Stripe | 2.9% + 30¢ |
Stripe's processing rates differ by country and card type. Annual plans are paid up front and include two months at no charge.
Payments run through Stripe, a PCI DSS Level 1 provider. Card details go from your tenant straight to Stripe and are never stored on our systems.
TLS 1.2 or above for everything moving, AES-256 for everything stored, including tenant documents and identity scans.
Automatic daily backups with point-in-time recovery, held on separate infrastructure from the live system.
Separate roles for owner, manager and staff. A weekend employee sees the units, not the bank details. Sensitive actions are logged.
Full CSV export of units, tenants and payments at any time, without asking us. No hostage data and no exit fee.
A signable data processing addendum, a published list of sub-processors, and deletion on request. Read the privacy policy.
Changing software is the part everyone dreads, so we made it something that happens to you rather than something you have to do. You send us what you have. We do the rest and show you the result on a call.
Start the seven day setupWe look at your facility together and agree unit numbering, sizes and rates.
Unit map, tenants, balances and lease dates loaded, then reconciled against your records.
A shared screen walkthrough. You point at anything wrong and we fix it while you watch.
Your Stripe account links up and tenants are invited to add a card. Nobody is charged yet.
Your rental page is published and linked from your website and your Google listing.
Rent collects itself. You watch it happen once, then get on with your day.
About seven days from the kickoff call to your first automatic billing run. You spend roughly one hour of that total, split between a 30 minute kickoff and a 30 minute review. We handle the data entry.
No. If you use email and a web browser, you can use Westorably. The whole product is one dashboard with four main screens and large text. Most owners are comfortable within half an hour, and we stay on the call until you are.
Send it in whatever state it is in: Excel, Google Sheets, a CSV from another system, or photographs of a paper ledger. We import it, reconcile it against your balances and show you the result before anything goes live. Your original file stays exactly as it is.
By card or bank debit through Stripe. Tenants add a payment method once, then rent is charged automatically on their due date every month. Cash and cheque payments can still be recorded by hand so your books stay complete.
Westorably retries the card, sends the reminder sequence you configured, applies your late fee on your schedule and lists the tenant on your overdue screen sorted by days late. If you use integrated smart locks, access can switch off automatically once your grace period runs out.
No, and most operators start without them. Padlocks and a manual gate work fine. Smart lock control is an optional extra you can switch on later if you install compatible hardware.
Yes. Each location is billed separately and you switch between them from one login. From the fourth location the rate drops to $129 per location per month, and you get combined reporting across the portfolio.
No minimum term on monthly billing. Cancel from inside the product at any time and you will not be charged again. Yearly plans are paid up front and give you two months free, but they are not refundable part way through, so start monthly if you are unsure.
For a single facility on monthly billing: $499 setup plus $149 a month, so $2,287 across twelve months. On yearly billing it is $499 plus $1,490, so $1,989. Founding Operators pay $99 a month with the setup fee waived. Stripe's processing fees are separate and charged by Stripe.
You do. Units, tenants, leases, documents and payment history are yours. There is a one click CSV export inside the product that works whether your account is active or cancelled, and you do not need to contact us to use it.
Yes. It works in any country where Stripe supports recurring payments, with local currency, date format and units of measure including square metres. Tax handling and lease templates are configurable, though we do not give legal advice on your local storage regulations.
Email hello@westorably.com and a person who works on the product answers, not a ticket queue. Standard response is the next business day. Priority Support customers get a reply within two hours during extended hours.
We open your facility on the screen, show you what the first automatic billing run would look like, and tell you honestly if we are the wrong fit for your building.